Tenant FAQs

No. We cannot hold properties until you are approved and a lease is signed.

You do have to pay first month’s rent and your security deposit prior to moving in. You do not need to pay last month’s rent upfront.

All residents 18 years of age or older must submit a rental application.

As long as the property is left in the condition it was received in, minus a bit of wear and tear, all but $75 of the security deposit is refundable. Extra-ordinary maintenance, excessive damages, and carpet cleaning are examples of what might be withheld from your security deposit.

Individuals who have NO established credit but qualify in all other areas may be asked for a cosigner.

Go to Properties and click on the property you’re interested in > View Details > Apply Online

You can pay your rent online or in person. Options include payment via ACH, credit card, debit card, money order, check, or cashier’s check. You can also pay at any 7-Eleven, CVS or Walmart (contact us to learn how). To pay rent online, login to your tenant portal utilizing the link at the top of this page.

You must contact our office for approval prior to getting a pet.

All residents are responsible for the rental until the end of the lease.

You will need to provide a 30 day written notice via the online portal submission or a letter to Wheeler & Associates.

The owner pays for repairs and maintenance that fall under normal wear and tear of the property. The resident is responsible for repairs to damage caused by them. For specific non-mandatory requests by the resident, please contact our office as these are handled case-by-case.