Unveiling the Uncommon Qualities That Set Us Apart

At Wheeler & Associates, we understand that choosing a property management company can be overwhelming with so many options available. While many companies may offer similar services such as monthly statements, online rent payments, tenant portals, and owner portals here are just a few things that truly set us apart:

Maintenance

We only utilize local vendors to ensure the best service for your property. Unlike some property management companies that focus on in-house maintenance, we focus on being the best property management company. Our approach allows us to have a list of reliable vendors with a proven track record of performance and reasonable bills. We have vendors that have been with us for 30+ years, and we measure vendor key performance indicators such as the speed of repair and tenant satisfaction.

• Median Speed of Repair

  1.5 day from 3.0 days

  -1.5 Days

• Tenant Satisfaction

  4.7 / 5.0 from 4.5 / 50.0

  + 0.2

• All Time Tenant Satisfaction

  4.5 / 5.0

This allows us to catch any issues and hold vendors accountable to our high standards. We also troubleshoot certain issues before sending a vendor to save them time and you money.

Experience

When it comes to property management, experience matters. Our company has over 50 years in the industry and a team of agents with a combined experience of over 90 years in property management. We've been in the industry long enough to see how rentals have performed during various historical periods. This allows us to better understand the rental market and anticipate what might happen next, positioning your properties for success.

Expertise

Unlike many property management companies, we do not represent buyers or sellers. While we are licensed and able to assist in purchasing and selling property, we believe in focusing on one area of expertise and doing it exceptionally well. Our sole focus is on property management, meaning your investment is in the hands of true experts. Don't risk your investment with a real estate agent who is not fully qualified to manage your property. If you’re in need of an agent to purchase or sell your property, we have a list of exceptional agents to refer you to.

Quality

We understand that your property is a valuable investment, and we treat it as such. We make sure your properties are being shown 7 days a week to ensure maximum exposure and a wider pool of potential tenants. And when it comes to selecting the best tenant, we don't just take the first qualified applicant like many other companies do. We carefully review and consider all applications to ensure that we find the best qualified and most responsible tenant for your property.

Technology

We utilize the latest and greatest technology to support and streamline our property management services. From cloud computing to digital signatures and ACH payments, we've invested in the necessary systems and partnerships to make property management as efficient and stress-free as possible for our clients. With decades of experience in the industry, we've seen the evolution of property management and have adapted to stay ahead of the curve.

Community

As a local, family-owned and operated business with our family roots dating back over 6 generations in Salt Lake City, Utah, we have a deep understanding and appreciation for the history and development of the area. From the pioneer days to now, our family has been actively working to not only protect people and help them with their homes, but to also better the communities.